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Case Study: Equitable Bank Takes Customer Service to the Technology Level

As one of the top ten lenders for residential mortgages in Wisconsin, Equitable Bank must stay competitive to keep pace with the big banks that loom with economies of scale across their national branch networks.

Equitable Bank thrives because of its dedication to customer service. The company needed a technology solution that would ensure that this service went deeper than personal contact. To maintain its edge, Equitable had to ensure continuous availability on the technology side. 

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